PORTAL UI REDESIGN

CLIENT: MICROSOFT IT

CHALLENGE: Create an engaging, informative, and enabling portal experience targeted at key personas. At the request of the CIO, this work was to be used as the template against which all future Microsoft IT website designs would be created.

PROCESS: Insights from interviews, surveys, and other user research was used to create persona-based experience design for user-centricity and high ROI.

RESULTS: Multiple internal Microsoft IT sites have been redesigned and are live.

METHODS: Workshops | Interviews | User Research | Information Architecture | Interaction Design

ARTIFACTS: User Profiles | Card Sort Results | Interactive Wireframes